Dive Brief:
- LMS provider Learning Technology Partners and San Antonio's University of the Incarnate Word are suing each other, claiming breach of contract and exorbitant fees for a malfunctioning product, respectively.
- The Catholic university hired Learning Technology Partners for its Izio LMS in 2004, and they expanded their agreement in 2009 and 2011. Last month, the LMS provider sued, and the school filed a counterclaim earlier this month
- Learning Technology Partners claims that university students who weren’t supposed to access Izio were able to, while others accessed the LMS for twice as long as the university had paid for, Inside Higher Ed reported.
Dive Insight:
The relationship between the school and the LMS provider went downhill after Learning Technology Partners charged the university more than $1 million in fees for unauthorized use of the LMS. The university had eventually agreed, in 2014, to pay a flat fee of $24 for each student on the system, after previously paying $12 per student for limited access. The company said it had “severe” issues with the LMS usage and capacity starting in 2011, and the two sides disagreed on whether it was entitled to assess additional fees.
