Dive Brief:
- While a 2014 study out of Boise State University found 30% of an education professional’s weekly workload is consumed by administrative tasks, there are two specific online tools that can help streamline the task list.
- According to eCampus News, client management tools can help faculty with hundreds of students, giving them an easy way to keep track of prior interactions and take notes about each student, and counselors can use them to the same end, helping prep for future sessions.
- Scheduling tools can help mitigate the back-and-forth required to set a meeting date, giving users a way to find a mutually functional timeframe and make last-minute changes all online.
Dive Insight:
Higher education professionals have already benefitted from technology first marketed to the corporate world. Client management software is helping admissions and recruitment officials keep track of prospective students and have higher quality interactions with each of them. The Seattle School of Theology and Psychology, for example, saw an increase in retention following its switch to a CRM, indicating the software helped officials identify students who were a better match before they even got to campus.
Cloud-based tools have also helped on-the-go employees access the functionality from wherever is most convenient for them, in many ways saving time. Anything that can streamline processes can be a benefit for a school’s bottom line, and some of these tools can also help schools serve their students better.