Apple computers are making a big comeback on university campuses, driven by the surging popularity of the brand. For IT departments used to dealing with Windows-based PCs, this trend requires support staff to learn new skills and adopt new tools to support a growing range of platforms and devices. In Apurva Mehta's 18 years as director of client services and educational technology at the University of Massachusetts Boston, the campus has always been PC-based--until now. When UMass Boston takes on new faculty members, the new hires can choose which type of computer they...